| - We provide support 24/7 in our SUPPORT
CENTER. We have the following support systems in place to help answer your
questions and biggest problems.
- User Manuals and Technical Docs
- Help Desk Trouble Ticket System
- Knowledge Base and FAQ's
- Host Member Support Forums
We not only provide support 24/7 for issues regarding our services, control panels etc.
We do something other service providers don't.
Most hosting companies don't support you with anything other than an issue related to
their control panel or service, even if you pay them.
WE'RE NOT THAT WAY. Consider us your outsourced IT department.
When you need help installing a script that we don't provide an auto-installer for,
need help with customizing a template or setting up the configuration of your new CMS
script, we're here to help at a very reasonable cost.
When it comes to outsourcing to a web professional you could likely expect to pay a
respected professional at least $50-$100 an hour for their time.
We know that sometimes companies and individuals may need help with their website but
the problem is "who do we trust?", "where do we start?".
Build MY Portal has built our hosting business on good value, ethics, reliability and
most importantly, trust. You can rely on us to help you with your problems and questions.
Build MY Portal is operated by Next Presence LLC. a 11 year old company located in Bradford Pennsylvania.
When you have a problem, need a website built, need graphics work done, need a script
installed, or just have some hard questions we'll take a look at what you need done and
recommend a route to take.
Sometimes we can help you at little to no cost, or we can recommend a professional who
you can trust or show you what to do.
Why do we do this? We do it because, as we say in the beginning of this page, we want
to provide the very best service that we can because helping you helps keep our business
strong.
We won't leave you in the dark like our competitors. Sign up for an account today. CLICK HERE.
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